Shipping Policy

Shipping Policy

Thank you for choosing petpark.shop! We are dedicated to providing you with fast and reliable shipping services. Below are the details of our shipping policy:

Shipping Area

We currently offer domestic shipping only and do not support international delivery. Specific shipping areas may vary based on the products.

Processing Time

  • We typically process orders within 1-3 business days after receiving them. Processing times may vary depending on order volume or other factors.

Shipping Time

  • Once your order has shipped, you will receive a confirmation email with tracking information. Shipping times vary based on your location and the shipping method selected, generally ranging from 3-7 business days.

Shipping Costs

  • Shipping costs will be automatically calculated at checkout based on your delivery address and selected shipping method. We offer free shipping on orders over a certain amount; please check our website for specific promotional details.

Order Tracking

  • After your order has shipped, you will receive an email containing tracking information. You can use the tracking link to check the status of your order at any time.

Issues & Resolution

If your order encounters any issues during shipping (such as delays, loss, or damage), please contact our customer service team immediately, and we will do our best to assist you.

Contact Us

If you have any questions about our shipping policy or need further assistance, please feel free to reach out to us:

Thank you for choosing petpark.shop! We look forward to providing you with a quality shopping experience and efficient shipping services.